We keep your machines running.
Since 1987, Al Borj Machinery has done more than supply machines. Every machine we deliver is backed by installation, training, maintenance and genuine spare parts, from our own engineers.
Machine stopped? Send us the brand, the model and what it is doing. Our service team will tell you what it needs.
Everything that happens after the machine arrives
One team for the whole floor
We service what we sell
We support mixed floors of all the brands we carry, so one service team can cover a line that was bought over many years: Juki, Jack, Barudan, Richpeace, Hashima, Naomoto and more.
If you are not sure what you are running, send us a photo of the machine plate and we will tell you what we can support.
Genuine parts, not copies
We stock and supply original spare parts, Organ needles and consumables for the machines we represent. Using genuine parts protects your warranty, your stitch quality and your uptime.
Tell us the machine model and the part you need. If you only have the old part, a photo on WhatsApp is enough to start.
From a stopped machine to a line back in production
Common questions about service and support
Which brands do you service?
Juki, Jack, Barudan, Richpeace, Hashima, Naomoto and the other brands we carry. We support mixed floors where the machines were bought at different times. Send us the brand and model and we will tell you what we can support.
What is an AMC?
An Annual Maintenance Contract is a programme of scheduled service visits across the year, instead of calling us only once a machine has stopped. It keeps your line productive and extends machine life.
Do you supply genuine spare parts?
Yes. We stock and supply original spare parts, Organ needles and consumables for the machines we represent. Using genuine parts protects your warranty, your stitch quality and your uptime.
Do you install and commission the machines you supply?
Yes. Our technicians uncrate, position, level and commission the machine on your factory floor, connect it to power and air, and run test material until it is producing to specification. Your operators and maintenance staff are trained at the same time.
Where are your service teams?
Al Borj Machinery is based in Sharjah, UAE, with service teams in the UAE, Ghana and Kenya. Tell us where your factory is and we will confirm what we can arrange for you.
How do I reach the service team fastest?
WhatsApp. Send the machine brand, the model and what it is doing to +971 6 533 3413, or call the same number.
Tell us about the machine
Give us the brand, the model and what is happening on your floor. Our service team will come back to you with the part, the visit or the maintenance plan you need.
- A reply from the Al Borj service team
- Genuine spare parts for the machines we carry
- Installation, training, maintenance and AMC
Serving factories since 1987. Your details stay private.
Get your machine back in production.
Send the brand, the model and what the machine is doing, and our service team will come back to you. Prefer to talk? Call +971 6 533 3413.
